We develop tailor-made, holistic programs for managers, teams and organizations and implement them with our clients. The following elements are at the heart of our work:
The Analysis Phase is critical for understanding the current situation of the organizational system – the leaders, the employees and the overall organizational structure:
Who are we?
Why are we here?
What is our way of working?
How engaged are we?
What is our culture?
What are our values and principles?
How robust are our processes?
How successful are we?
How sustainable are we?
What needs to change?
Based on this information, the right measures can then be developed for the transformation process.
Develop
The purpose of the Development Phase is to co-create the future together with Change Agents and Change Leaders from within the organization. There are clearly defined steps to achieve this, including:
Establishing a sense of urgency
Setting clear goals, developing change measures and defining KPI’s
Creating a compelling change story
Designing a transformation roadmap
Defining a new Way of Working
Reviewing, revising and aligning core processes
Gaining the buy-in of all employees
A successful planning phase requires you to compare your overall assessment of the current state with your vision and then define the necessary measures to achieve this.
Implement
For a successful Implementation Phase, it is essential to engage all people throughout the organization, from all levels and functions, especially those who are change resistant. Some critical aspects are:
Communicating openly, honestly, and frequently on all levels
Embedding a sense of awareness regarding the need for change
Communicating the change story along with the transformation roadmap
Explaining new roles and responsibilities along with an overview of new competencies
Communicating and enabling new processes
Presenting and discussing the new „Way of Working“
Experiencing the new culture
It is essential that all aspects of the Implementation Phase are strategically aligned and that all employees are committed to driving the change.
Anchor
In order for the transformation to be sustainable, it must be anchored in the culture and the organization’s way of working. This is an ongoing and never-ending task for all employees. A number of key measures to focus on are:
Reviewing and living the new Way of Working
Consistently monitoring all aspects of the transformation
Ongoing feedback in all directions
Identifying mistakes and correcting as soon as possible
Recognizing contributors and celebrating successes
Ongoing enabling and coaching
Once you start a change process, there is no turning back. The different measures need to be embedded in the culture and Way of Working throughout the whole organization.